Why does only my weight appear on the app, but no other measurements?

Why does only my weight appear on the app, but no other measurements?


If only your weight appears and no other metrics, you did not stay on the scale long enough. 

To take a full body composition measurement, follow these steps:

  1. Open the Health Gauge app and click Menu icon navigate to the Weight Measurement page. 
  2. Wait for the scale to connect with your phone. It will say, ‘Please get on weight scale now’ when it has connected.
  3. Step on the weight scale (with bare feet) and stand still for the duration of the measurement.
  4. It will say ‘Your measurement is complete’ and your body composition results (weight, BMI, Body Fat Ratio, Body Muscle Rate, Body Water, Bone Mass, Basal Metabolic Rate, Protein Rate, Visceral Fat Index) will appear on the app when the measurement is complete.

            




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