What is the warranty on my wearable?

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• What is the warranty on my Body Harmony scale?

  Health Gauge provides a one-year warranty for normal wear and tear and against any defects. If you believe that you have a defective Body Harmony Scale, you may contact us at helpdesk@healthgauge.com 

• Is the Phoenix+FIT wearable waterproof?

  Health Gauge wearables are IP68 water-resistant. They are not waterproof. While wearing the wearable, do not swim and do not submerge underwater. Do not use wearable in the bath, shower, pool, or sauna.

• When should I calibrate my wearable?

  For the highest level of accuracy, calibrate your wearable when you first start using it. It is also recommended to recalibrate your wearable every time your wearable battery completely dies. Charge your wearable regularly to prevent this.  Also, if ...

• Cautions, Warnings, and Safety Information for the Wearables:

  Do not submerge underwater: Avoid exposing the wearable to water or submerging it underwater. In the event of water damage, do not attempt to charge the wearable until it is completely dry. Avoid charging in highly humid conditions: Charging the ...

• How do I calibrate my wearable?

  Fasten the blood pressure cuff to your arm and the Health Gauge wearable on your wrist. Open Health Gauge’s app and go to the AI PrecisionPulse page by clicking the center measurement icon. On the AI PrecisionPulse page, click the Calibration icon. ...