What is the warranty on my wearable?

What is the warranty on my wearable?



What is the warranty on my wearable?

Health Gauge provides a one-year warranty for normal wear and tear and against any defects.  If you believe that you have a defective wearable, you may contact us at helpdesk@healthgauge.com





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    • Cautions, Warnings, and Safety Information for the Wearables:

      Do not submerge underwater: Avoid exposing the wearable to water or submerging it underwater. In the event of water damage, do not attempt to charge the wearable until it is completely dry. Avoid charging in highly humid conditions: Charging the ...
    • Is the Phoenix+FIT wearable waterproof?

      Health Gauge wearables are IP68 water-resistant. They are not waterproof. While wearing the wearable, do not swim and do not submerge underwater. Do not use wearable in the bath, shower, pool, or sauna.
    • When should I calibrate my wearable?

      For the highest level of accuracy, calibrate your wearable when you first start using it. It is also recommended to recalibrate your wearable every time your wearable battery completely dies. Charge your wearable regularly to prevent this.  Also, if ...
    • How do I turn the Phoenix+FIT wearable on/off?

      To turn on the wearable: Long press the side button to turn on the wearable. Short press the side button to wake up the wearable when the screen goes dark. To turn off the wearable: Long press the side button. Then, tap the check mark on the ...