What is the warranty on my wearable?

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• What is the warranty on my Body Harmony scale?

  Health Gauge provides a one-year warranty for normal wear and tear and against any defects. If you believe that you have a defective Body Harmony Scale, you may contact us at helpdesk@healthgauge.com 

• Is the Phoenix+FIT wearable waterproof?

  Health Gauge wearables are IP68 water-resistant. They are not waterproof. While wearing the wearable, do not swim and do not submerge underwater. Do not use wearable in the bath, shower, pool, or sauna.

• When should I calibrate my wearable?

  For the highest level of accuracy, calibrate your wearable when you first start using it. It is also recommended to recalibrate your wearable every time your wearable battery completely dies. Charge your wearable regularly to prevent this.  Also, if ...

• How do I calibrate my wearable?

  Fasten the blood pressure cuff to your arm and the Health Gauge wearable on your wrist. Open Health Gauge’s app and go to the AI PrecisionPulse page by clicking the center measurement icon. On the AI PrecisionPulse page, click the Calibration icon. ...

• How do I turn the Phoenix+FIT wearable on/off?

  To turn on the wearable: Long press the side button to turn on the wearable. Short press the side button to wake up the wearable when the screen goes dark. To turn off the wearable: Long press the side button. Then, tap the check mark on the ...